​Effective Date: 7/14/25 

At Capa y Familia Cigar Company, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, book services, or make purchases. 

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Information We Collect 

We collect the following types of information: 

Personal Information: 

• Name, email address, phone number, and event details when you contact us or book an event. 

• Billing and shipping address, if applicable. 

• Payment information (processed securely through a third-party provider). 

Non-Personal Information: 

• Browser type, device information, pages visited, and other usage data collected via cookies or analytics tools. 

 

How We Use Your Information 

We use your information to: 

• Process and confirm bookings. 

• Collect deposits and payments. 

• Respond to your inquiries and provide customer service. 

• Send updates or confirmations related to your event or purchase. 

• Improve our website and services. 

• Comply with legal obligations. 

We will never sell or share your personal information with third parties for marketing purposes. 

 

Payment Processing 

All online payments are handled by trusted third-party payment processors. We do not store your full credit card information on our servers. 

 

Cookies & Tracking 

Our website may use cookies or third-party analytics tools (e.g., Google Analytics) to understand how users interact with the site and improve user experience. You can manage your cookie settings through your browser. 

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Email Communications 

If you provide your email address, you may receive emails related to your booking, payment confirmation, or occasional updates from us. You can opt out of non-essential communications at any time by clicking the unsubscribe link in our emails. 

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Data Security 

We take appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. However, no online platform can be 100% secure, so we encourage you to take precautions when sharing personal information online. 

 

Selling Products (Future Use) 

In the future, we may offer non-tobacco products for sale on our website. When that time comes, this policy will be updated to reflect any additional information collected or used for those transactions. 

 

Your Rights 

You have the right to: 

• Access or update your personal information. 

• Request that we delete your data (subject to legal requirements). 

• Opt out of promotional communications. 

To make a request, contact us at: 
📧 laken@capayfamiliacigars.com 
📞 419-302-5554 

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Changes to This Policy 

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. 

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Contact Us 

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us: 

Capa y Familia Cigar Company, LLC. 
📧 laken@capayfamiliacigars.com 
🌐 capayfamiliacigars.com 
📍 Columbus, OH USA